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We're here to help.

Email hello@gothuman.com and we'll get back to you as soon as we can.

In an emergency

Call the local emergency number, 999 or 112 in the UK. GotHuman's panic button texts your emergency contacts a live safety link, but it doesn't contact the emergency services.

Report someone

After a meet, use Report concern on the review screen, where you can also block the person. Settings → Blocked people shows everyone you've blocked. To tell us about anything else, email hello@gothuman.com with what happened and roughly when.

Signing in

GotHuman uses passkeys, so there's no password. Sign in with your face, fingerprint or phone PIN. If you've changed phones, make sure your passkey synced through iCloud Keychain, Google Password Manager or your password manager. On the sign-in screen, tap Can't use your passkey? for help, or email us.

Location and notifications

GotHuman needs precise location to show who's nearby and to keep meets safe. Background location (“Always” or “Allow all the time”) is only needed for arrival checks during a meet, safety shares and background search. You can change these permissions at any time in your phone's settings.

Delete your account

In the app: Settings → Delete account. On the web: gothuman.com/share/account-deletion. Both ask for your passkey. The privacy policy explains what's deleted.

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