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Terms of use

Meet well, meet safely.

Last updated 1 November 2026

These terms apply when you use the GotHuman app or gothuman.com. By creating an account you agree to them. How we handle your data is in our privacy policy. Questions: hello@gothuman.com.

Who can use GotHuman

  • You must be 18 or over.
  • One account per person, verified with your own phone number. Don't create accounts for anyone else.
  • If we've removed you from GotHuman, don't make a new account.

What GotHuman is, and isn't

GotHuman helps you meet people nearby for simple plans in public places. We don't run background checks, and we can't vouch for anyone. Trust tiers, ratings and badges come from other people's experiences and are signals, not guarantees. You decide who to meet, and you're responsible for your own choices and safety.

Venue, plan and event details come partly from other people and from services like Google and Ticketmaster. They can be out of date, so check before you go.

Safety tools are an aid, not an emergency service

Panic, safety shares, arrival checks and texts to your emergency contacts are best effort. They depend on your phone's battery, signal, location permission and other services, and they can be delayed or fail. GotHuman never contacts the emergency services for you. If you or someone else is in danger, call the local emergency number (999 or 112 in the UK) straight away.

Always meet in a busy public place, tell someone you trust where you're going, and leave if anything feels wrong.

How to behave

Don't:

  • harass, threaten, stalk, intimidate or discriminate against anyone, on or off the app;
  • use GotHuman for sex work, selling, recruiting, promotion or anything illegal;
  • pretend to be someone else, or give false information to get a higher trust tier;
  • make false reports, or write reviews of meets that didn't happen;
  • follow, record or share someone's location without their agreement, or misuse a safety link you were sent;
  • use the app while driving or cycling;
  • scrape, copy, reverse engineer, overload or interfere with the app or our servers.

What you write

You're responsible for your status, plan details, reviews, reports and anything else you write. You keep ownership of it, and you let us store, display and use it to run GotHuman and keep people safe. We may remove anything that breaks these terms.

Reports, blocks and removal

You can block or report anyone from the app. We review reports and may warn, limit, suspend or remove accounts that break these terms or put people at risk, sometimes without notice when safety requires it. A report against you can lower your trust tier while it's recent. If you think we got something wrong, email us.

Ending your account

You can delete your account at any time in Settings → Delete account, or at gothuman.com/share/account-deletion. Our privacy policy explains what's deleted and what's kept for a limited time.

The service

GotHuman is free. We're improving it all the time, so features may change, and it may sometimes be unavailable. We provide it “as is” and can't promise it will always work or suit your purposes.

We aren't responsible for what other people do, on or off the app, or for losses we couldn't reasonably foresee. Nothing in these terms limits liability that can't legally be limited, such as for death or personal injury caused by our negligence, or for fraud, and nothing affects your statutory rights as a consumer.

If you got the app from the App Store or Google Play

These terms are between you and GotHuman, not Apple or Google, and we're responsible for the app and its support. Apple's or Google's own terms for their store also apply. Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you.

Changes and the law

If we change these terms we'll update the date above, and tell you in the app first if the change is significant. If you keep using GotHuman after that, the new terms apply. These terms are governed by the law of England and Wales. If you live elsewhere in the UK or EU, you also keep the protection of your local consumer law and can bring a claim in your local courts.

GotHuman · hello@gothuman.com

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